Amazon to Invest ₹2,000 Crore in India to Boost Warehousing, Delivery and Worker Welfare

Retail giant supports infrastructure, safety, and staff wellbeing as the industry targets a $325 billion market size in 2030 Amazon is growing its India operations with a new investment of ₹2,000 crore (around $233 million) in 2025 to develop its warehousing and delivery infrastructure, increase safety features, and enhance the health and wellbeing of its delivery staff and employees.

This action demonstrates Amazon’s sustained focus on the Indian market as it gears up to keep up with the country’s thriving e-commerce market, expected to grow to $325 billion by 2030 with a CAGR of 21%.

“Over the past decade, we’ve built one of India’s most extensive logistics infrastructures,” said Abhinav Singh, Vice President of Operations, at Amazon India.

“This new investment is part of our ongoing initiatives to increase delivery speed, enhance safety, and serve the individuals responsible for operating our network.”

Growing Reach and Network

The ₹2,000 crores will be spent on building new fulfilment centres, sortation centres, and delivery stations across the nation. Older warehouses will also be upgraded substantially, such as with automation, better cooling systems, greater safety features, and barrier-free architecture like rest stops for the disabled. These improvements will decrease delivery times and increase efficiency in thousands of serviceable pin codes.

Focus on Worker Welfare and Safety

A major portion of the investment will go towards enhancing Amazon’s programs for employees’ and partners’ well-being. Projects such as Ashray (rest stops for delivery personnel), Samridhi (financial literacy), Pratidhi (scholarships), and Sushruta (medical care for truck drivers) will be scaled up. The company will carry out over 80,000 delivery associates’ health check-ups on the last day of 2025.

Amazon is also introducing a Helmet Adherence App to promote the use of helmets among delivery drivers and real-time safety and route tracking alerts. Over-the-air Driver app updates will improve navigation in challenging areas, increase earnings transparency, and introduce AI-driven item verification capabilities to reduce drivers’ stress.

Competitive Landscape

This comes at a time when Flipkart, which is backed by Walmart, will make a big IPO sometime by the end of 2025 or early 2026 by converting its holding company to India from Singapore in advance.

The Amazon investment signals increased competition and deepening roots in one of the world’s fastest-growing digital economies.